Testimonial
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Whilst working at NHS Harrow as Operational Manager from July 2007 –May 2011, Graham was responsible for several budgets (circa £5m.) such as Information Management & Technology, Estates/Facilities and Family Health Services (patient data services). He continually looked at ways of improving performance and reducing spend within those budgets for which had already been subjected to an annual Cost Improvement Programme. In reviewing work procedures he was able to improve performance using minimal investment and reduce the workforce year on year via natural wastage. After implementing the changes the service levels agreements that were reported quarterly demonstrated a sharp increase in performance and continued to maintain those levels thereafter. He was able to reduce costs by meeting various suppliers on items such as Telecoms, Utilities, Rent & Rate reviews and IT equipment without comprising service or quality. This resulted in an overall saving of £1m during his time with NHS Harrow.Jonathan Tymms formerly Director of Finance NHS Harrow
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